Shipping Policy

Order Fulfillment

At Pryloxen, we strive to process your order promptly. Orders will be processed within 1-3 business days after purchase (Monday to Friday, excluding holidays). If an item is out of stock, we will notify you immediately. You will have the option to cancel your order for a full refund or place the item on backorder. Please ensure that the shipping address you provide is accurate to avoid any delays during the fulfillment process.

Shipping Policy

All orders qualify for free standard shipping within the regions serviced by our logistics partners. Please note that this policy may not apply to remote areas in certain countries or military bases. You can verify shipping eligibility by entering your address at checkout. If we discover that your address cannot be serviced after your order has been placed, we will contact you via the email provided and offer a solution.

Free shipping applies only to outgoing shipments. Returns will be processed in accordance with our return policy. Please be aware that shipping services are not available on Sundays and public holidays.

Estimated Delivery Time

After your order has been processed, you will receive a tracking number to monitor your package throughout the shipping process. The tracking information will include an estimated delivery date; however, please note that this is only an estimate, and actual delivery times may vary due to various factors. To facilitate a smooth delivery process, ensure that the shipping address provided at the time of order is accurate.

Order Completion

Once the carrier delivers the package to the address you provided during the purchase, the order is considered complete. If the package cannot be delivered due to an incorrect address, the responsibility lies with the buyer.

Thank you for choosing Pryloxen! If you have any questions regarding our shipping policy, please feel free to contact our customer service team.